Delivering to
Chiwembe
Delivering to
Chiwembe
Data Protection
Privacy Policy
Last Updated: 5 January 2025
At SwiftServe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.
Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Delivery address and location details
- Account login details
- Order and payment information
- Device and browser information
How We Use Your Information
Your information is used to:
- Process orders and deliveries
- Manage user accounts
- Communicate order updates and support messages
- Improve our platform and services
- Prevent fraud and misuse
Vendors & Third Parties
- Vendors only receive information necessary to fulfill orders
- We do not sell or rent your personal data to third parties
- Trusted third-party services may be used for payments, delivery, or analytics
⚠ Important: We carefully vet all third-party service providers to ensure they comply with privacy regulations.
Payment Information
- Payment details are handled securely by third-party payment providers
- SwiftServe does not store sensitive payment information
🔒 Secure Payments: We use industry-standard encryption for all payment processing.
Cookies & Tracking
- We use cookies to enhance user experience and website functionality
- Cookies help us remember preferences and analyze traffic
- You may disable cookies in your browser settings, but some features may not work properly
Data Security
We take reasonable security measures to protect your personal information from unauthorized access, loss, or misuse.
✓ Our Commitment: Regular security audits and updates ensure your data remains protected.
User Responsibilities
- You are responsible for keeping your account credentials confidential
- Notify us immediately if you suspect unauthorized access to your account
Data Retention
We retain personal information only as long as necessary to provide services or comply with legal obligations.
Children's Privacy
SwiftServe Delivers does not knowingly collect personal information from individuals under the age of 18.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the website indicates acceptance of any changes.
Your Rights
You have the following rights regarding your personal data:
Access your personal data
Request corrections or updates
Request account deletion
Download your personal data
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us through the support channels on our website.
Contact Privacy Team